Extremely satisfied with the service from Practical Systems. My furnace stopped working on one of the coldest days of the year, and I was fortunate enough to have a technician named Noah repair the problem in an efficient and high-quality manner. He was very friendly, patient and talked through everything that he was checking throughout his evaluation of my furnace to uncover the problem. I learned quite a bit from him actually! He’s an awesome guy and I’d highly recommend him and Practical Systems to anyone in need of HVAC work in their home. Thanks again! -Ryan
Practical systems tackled the installation of new venting to add a hood to our kitchen and move a gas line for our range top. Everyone was professional and helpful throughout the process. We did run into a couple issues including the estimate not taking into consideration that we have a shingle roof that they could not vent through as they had planned to do. But they were helpful in directing us to find another professional that could do the work for us.
This delayed the work a couple days as they could not continue until another company finished the roof work for them. Practical systems credited back the additional money we spent on a separate contractor from their bid. So it didn't end up coasting us any more.
The other delay came when the appointment was not made through Practical Systems to line up an inspector. They apologized for dropping the ball on that and we had to delay the finish of the project several more days until an inspector could come out.
The finished project is very nice. So although it was disappointing to run into these problems I am very happy with how they worked to resolve issues and admit their fault. All companies have problems here and there. It is how they handle it that is most important to me.
Very responsive and professional throughout the whole process. High quality work, would recommend
They were very responsive and worked very quickly! Great company and I would highly suggest them!